Obtaining help when a computer is on the fritz often means that a computer owner will need to describe what is happening to the machine so the proper type of computer repair can commence. But not everyone is completely technically proficient in computers and this can be difficult. The first and generally most important thing to share with a technician is whether an error message has occurred. This can tell a computer repair person and awful lot about what might be plaguing a computer so it's best to write the error down and keep it for reference before obtaining help.